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Stop Offering Last Minute Discounted or Free Tickets — Here's What to Do Instead

Ticket sales are moving slowly. The event date is getting closer. The budget has a number in it that depends on those tickets selling. So you do what feels logical — you offer a discount. Maybe even free tickets. Fill the seats, hit the number, problem solved.

Except it's not solved. It's delayed. And it might be making things worse.


You're Penalizing Your Most Loyal Supporters

Your early ticket buyers are your most dedicated donors. They paid full price without hesitation because they believe in your mission. When you offer last minute discounts you're essentially telling them they overpaid. That feeling doesn't go away quickly and it can quietly damage the relationship you've worked hard to build.


You're Training People to Wait

Here's the cycle nobody talks about. When you consistently offer last minute discounts you teach your audience to wait. Why buy early when a better deal is coming? Once you're in that cycle it's very hard to break free from it. Next year the slow ticket sales start earlier and the panic sets in sooner.


You're Devaluing Your Event

Discounted tickets send a message whether you intend it or not  that the event isn't worth the original price. That perception doesn't just affect this year's event. It follows you into next year's planning conversations too.


You May Be Filling Seats With the Wrong People

This one is uncomfortable but important. People who come solely for the discount may not have the interest or the financial capacity to give to your mission. A full room that doesn't give is worse than a slightly less full room that does. You're not just filling seats you're building a donor community.


What to Try Instead

Every organization is different and what works for one might not work for another. This is exactly the kind of conversation worth having with your professional auctioneer before your next event. But here are some starting points:

Build in an early bird pricing strategy that rewards people for buying sooner rather than later. Create tiered pricing that increases as the event date approaches; urgency is a more honest motivator than a discount. Offer value added packages instead of price cuts a VIP experience, preferred seating, or exclusive access that justifies a higher price point rather than a lower one.


What to Do If the Room Isn't Full

If you're worried about empty tables making the room feel flat here's a simple fix that doesn't involve discounting, adjust your table layout. Pull tables apart to create more breathing room between them. The room feels fuller, guests are more comfortable, and nobody knows there were supposed to be more people there.

Use the extra space creatively and display silent auction items, create conversation areas, add something that makes the room feel intentional rather than sparse.


The Bottom Line

The goal of your fundraising event isn't to fill every seat. It's to create a meaningful experience that inspires giving and builds long term relationships with your donors. Protecting the integrity of your ticket pricing is part of protecting the integrity of your event.

 

Debbie Scheer is a licensed benefit auctioneer, professional emcee, fundraising event consultant, and keynote speaker based in Colorado, serving nonprofits nationwide. With hundreds of fundraising events under her belt she helps organizations create events that are strategic, inclusive, and meaningful — where guests feel great about giving and come back year after year. Reach out to Debbie to start the conversation.

10/02/2024

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in Fundraising Strategy, Fund a Need, Gala Fundraising, Non profit Fundraising

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